Membership

Enter your email address here to receive an email with your username and instructions on how to reset your password.
Note: if your email address is registered with more than one account complete the online form or contact us on 3840 7666.

Login here to change your password.

If you are not physically located in Australia online password change is unavailable.

For assistance email membership@slq.qld.gov.au or complete the Library Membership Enquiry Form. 

Login to your account to update your membership. Your State Library membership will be automatically renewed once your details are submitted.

If you are not physically located in Australia online membership update is unavailable.

For assistance email membership@slq.qld.gov.au or complete the Library Membership Enquiry Form. 

This might be because: 

1. You may have incorrectly entered your username or password 

2. If you are a new member or recently updated your password, you may need to allow up to 15 minutes before your membership becomes active 

3. If you do not live in Queensland, restrictions may apply to our eresources.  Please see our terms and conditions for further information.  

Contact us if you need assistance with your membership.

Your State Library membership lasts for two years.  You can view your membership expiration date in One Search under My Library Card, Personal Details.

We will send you a courtesy email inviting you to renew your membership one month prior to your membership expiring.

To ensure you receive our courtesy email login to your account to confirm or update your email address.

Login to your account to renew your membership.  Your State Library membership will be automatically renewed for a further two years once you select 'submit'.

You can view your membership expiration date in One Search under My Account, Personal Details.

If you are not physically located in Australia online membership renewal is unavailable.

For assistance email membership@slq.qld.gov.au or complete the Library Membership Enquiry Form. 

If you are not physically located in Australia online registration is unavailable.

For assistance email membership@slq.qld.gov.au or complete the Library Membership Enquiry Form.

To cancel your membership

• Email membership@slq.qld.gov.au OR
• Complete the online form OR
• Visit us at South Bank at the Welcome Desk, Level 1 or Information Desk, Level 2 and 3.

To notify us when someone has died

A death can be a difficult time. To cancel a membership when someone has died email membership@slq.qld.gov.au.

To report a lost or stolen card:

• Complete the online form OR
• Visit us at South Bank at the Welcome Desk, level 1 or Information Desk, level 2 and 3

Yes. Anyone can become a member of State Library of Queensland. However, if you do want to borrow items from our collections, you will require parent/guardian approval.

If you are 16 years or older and a school student, you only need to provide your student identification card to borrow. 

If you are 15 years and younger, a signed parent/guardian consent form along with identification that includes the parent/guardian name and residential address is required before borrowing. Download a copy of the parent/guardian consent form. 

For TAFE or University students, two forms of identification is required. 

It's easy. If you are a State Library member and a Queensland resident, you can borrow from the Information Collection.  Visit us in person and show proof of address in Queensland.

If you are unable to visit us in person, you can request an item with your State Library membership via One Search.  Select Delivery to My Public Library as the pickup location and tell us the name of your Queensland public library in the comments section.

• We will manage your information carefully to ensure you can access our collections, services and facilities.
• We will only collect information that we need to deliver our services to you.
• We will keep your information secure, confidential and private.
• We will never sell or trade your personal details, nor will we ever indiscriminately send you irrelevant or unsolicited communication.
• You can access the information we hold about you.
• State Library will always comply with Queensland Privacy Legislation (Information Privacy Act 2009).

Your name:

• used to identify your member account
• used to contact you (e.g. phone)

Your address:

• used to verify that you are eligible for services only offered to Queensland residents, such as borrowing services and access to eresources governed by licence agreements from publishers
• used for statistical analysis (postcode only) to determine the regional reach of membership and Open Data sets
• used to send updates on programs, major events and exhibitions (only if you have subscribed to a mailing list)

Email:

• used to contact you when your membership is expiring
• used to contact you about items you have on loan or have requested
• used to send updates on programs, major events and exhibitions (only if you have subscribed to a mailing list)

Phone:

• used to contact you about items you have on loan or have requested

Age:

• children aged 15 years and younger require written consent from a parent or guardian before they may access State Library’s onsite computing and lending services. We ask you to nominate your age group when you register to determine what level of access you are eligible for.

Loan History:

• used to gather collection usage data.

• to offer some of our services, membership and loan history data may be stored with companies based outside Australia including in cloud-hosted services.
• an external company storing data on behalf of State Library must handle data in a confidential and secure manner in accordance with Queensland Privacy Legislation (Information Privacy Act 2009).